Help

Guides, FAQs, and support for Image Optimizer.

Getting started

Optimize store images from the Dashboard, then fine-tune filename and alt text rules in Settings.

Need more help?

Email our team and we will help with setup, plans, or optimization issues.

[email protected]

Frequently asked questions

  • How do I optimize product images?

    Open the Dashboard, select products or images, then run Optimize. You can preview compression and alt-text changes before applying them to your store.

  • Where do I change filename and alt text rules?

    Go to Settings to configure filename templates, alt text patterns, compression quality, and optimization mode for your store.

  • What happens when I reach my monthly quota?

    Optimization pauses once your plan limit is reached. Upgrade your plan from the Upgrade page to continue optimizing images for the month.

  • Can I restore original images?

    Yes. From the Dashboard you can restore previously optimized images back to their original versions when originals are still available.